Terms and Conditions

 

Acknowledgement and Acceptance of Terms of Use.
These terms of use (the " Terms of Use") are an agreement between Dimplex (" Dimplex", “ We”, or “ Us”) and you (“ you”). The Terms of Use contain the legal terms and conditions that govern your use of any website or web page operated or provided by Dimplex (collectively, the " Dimplex Websites" and each is a “ Dimplex Website”). By accessing, viewing, downloading or otherwise using Dimplex Websites or any webpage or feature on a Dimplex Website, you agree to be bound by the Terms of Use and any other policies or agreements made part of the Terms of Use by reference, including without limitation, the Privacy Policy (as defined below) .

IF YOU DO NOT AGREE TO THESE TERMS OF USE, THEN YOU MUST DISCONTINUE ACCESSING AND/OR USING ALL DIMPLEX WEBSITES.

Dimplex may modify these Terms of Use at any time, without notice to you and in its sole discretion. Your continued use of the Dimplex Websites after any modification to the Terms of Use will constitute your acknowledgement and acceptance of the Terms of Use as modified. Please consult the Terms of Use regularly.

Privacy.
You can view Dimplex’s privacy policy (the “ Privacy Policy”) here, which is incorporated herein by reference. The Privacy Policy provides your rights and our responsibilities with regard to our use of your personal information. We will not use your personal information in any way inconsistent with the purposes and limitations provided in the Privacy Policy.

Modification.
Dimplex reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, any Dimplex Website or any part thereof, with or without notice to you. Dimplex shall not be liable to you or to any third party for any modification, suspension or discontinuance of such service. Dimplex may establish general practices and limits concerning use of the Dimplex Websites.

Materials on the Dimplex Websites.
All materials and information contained on the Dimplex Websites including, without limitation, any product images or descriptions. Product specifications, descriptions, images and/or other information shown on the Dimplex Websites are for information purposes only, are subject to change at any time without obligation, may vary from region to region, and may not be completely up to date or accurate. If you access the Dimplex Websites from a jurisdiction other than Australia or New Zealand, you agree that you do so on your own initiative, and are responsible for compliance with local laws.

Dimplex Intellectual Property.
All text, images, illustrations, designs, software (including source and object codes), data, information, visual, oral or other digital material, and all other content of any description available on the Dimplex Websites or included in product or any services We offer (collectively, the “ Content”), and all worldwide copyrights, trademarks, service marks, patents, patent registration rights, trade secrets, know-how, database rights and all other rights in or relating to the Content are owned either by Us or third parties who have given Us permission to use it.

All Content published on or otherwise accessible through the Dimplex Websites is protected by copyright. The Content, and the copyright in the Content, are owned or controlled by Dimplex or Dimplex's content suppliers. You may only use or reproduce the Content for your own personal and non-commercial use. The Content may not be otherwise used, reproduced, broadcast, published or retransmitted without the prior written permission of the copyright holder. You must abide by all copyright notices, information and restrictions contained in any Content on, or accessed through, the Dimplex Websites and maintain such notices in the Content.

The Dimplex name, and all trademarks displayed on the Dimplex Websites are owned or used under license by Dimplex. These trademarks include, but are not limited to, product brand names, logos, slogans and designs. The unauthorized use of any trademark displayed on the Dimplex Websites is strictly prohibited.

Interactive Services.
We may provide an opportunity for users to exchange information, comments, ideas and opinions on the Dimplex Websites. Information, ideas and opinions posted by users do not necessarily reflect the views of Dimplex. We do not assume responsibility or accept liability for the accuracy of any information, ideas and opinions posted by users. We are not liable for any claims, damages or losses resulting from any information, ideas and opinions posted by users.

By posting, uploading or submitting any information, material or content to the Dimplex Websites, you automatically grant (or automatically warrant that the owner of the rights to such material, information or content has expressly granted) to Dimplex a perpetual, royalty-free, irrevocable, non-exclusive right and license throughout the world to use, reproduce, modify, adapt, create derivative works from, publish, translate, license, transmit, distribute and otherwise exploit any or all portions of such information, material or content in any manner and media and by means of any technology now known or hereafter developed. In addition, you hereby irrevocably waive all moral rights in any such information, material or content posted, uploaded or submitted by you.

If you post any materials on the Dimplex Websites, you will not: (i) harass, defame, intimidate or threaten another user; (ii) interfere with another user's rights to privacy; (iii) distribute chain letters, surveys or contests; (iv) post any material that is defamatory (i.e., disparaging to the reputation of an individual or business); (iv) post any material that is obscene or indecent; (v) post any trademarks, logos or copyrighted material without the authorization of the owner; (vi) post any materials that may damage the operation of a computer (such as a virus, worm or Trojan horse); or (vii) advertise or sell any goods or services.

Indemnification.
You agree to indemnify and hold Dimplex, its parents, subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors harmless from and against any and all liability, losses, costs, and expenses (including legal fees) in connection with any claim, including, without limitation, claims for defamation, violation of rights of publicity and/or privacy, copyright infringement, or trademark infringement, that arises out of: (i) your access to or use of any of the Dimplex Websites; (ii) your violation of the Terms of Use; or (iii) your violation of the rights of any other person or entity.

We reserve the right to assume the exclusive defense and control of any matter for which you are required to indemnify Us, and you agree to cooperate with our defense of these claims.

User Responsibility.
You assume all responsibility for your use of the Dimplex Websites. To the maximum extent permitted by law, You waive all claims against Dimplex, its officers, directors, employees, suppliers and licensors that may arise from your access, use or inability to use any of the Dimplex Websites.

Disclaimer.
YOUR USE OF THE DIMPLEX WEBSITES IS AT YOUR SOLE RISK. THE DIMPLEX WEBSITES ARE PROVIDED "AS IS". DIMPLEX DOES NOT WARRANT THE ACCURACY, ADEQUACY, TIMELINESS, OR COMPLETENESS OF THE DIMPLEX WEBSITES OR ANY PART THEREOF, AND DISCLAIMS LIABILITY FOR ANY ERRORS OR OMISSIONS. NO WARRANTY OR CONDITION OF ANY KIND (IMPLIED, EXPRESS, OR STATUTORY) IS GIVEN IN CONNECTION WITH THE DIMPLEX WEBSITES.

DIMPLEX DISCLAIMS ANY RESPONSIBILITY FOR THE DELETION, THE FAILURE TO STORE, THE MISDELIVERY, OR THE UNTIMELY DELIVERY OF ANY INFORMATION OR MATERIAL. WE DISCLAIM ANY RESPONSIBILITY FOR ANY HARM RESULTING FROM DOWNLOADING OR ACCESSING ANY INFORMATION OR MATERIAL ON THE INTERNET USING THE DIMPLEX WEBSITES.

Limitation of Liability.
DIMPLEX WILL NOT BE LIABLE FOR ANY DAMAGES, LOSSES OR EXPENSES (INCLUDING DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES) ARISING FROM THE USE OR INABILITY TO USE ANY OF THE DIMPLEX WEBSITES OR ANY CONTENT INFORMATION, OR AN ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY, COMPUTER VIRUS, SYSTEM FAILURE, LOSS OF DATA OR OTHERWISE, EVEN IF DIMPLEX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OF EXPENSES.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, thus the above limitations may not apply to you.

Third Party Websites.
Please note that certain links on the Dimplex Websites may take you to other websites. Links to other websites or other resources which are not created or controlled by Dimplex (" Linked Sites") are intended for convenience only. Linked Sites are wholly independent from Dimplex, therefore Dimplex has no control over any products, services, materials, or other information contained in or available through these third party websites. Therefore, access to any third party websites through the Dimplex Websites, regardless of whether the third party website is a Linked Site or not, is entirely at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive devices, programs. Dimplex makes no representation or warranty regarding, nor endorses, any Linked Sites or the information appearing thereon or any of the products or services described thereon.

Security.
Dimplex reserves the right to fully cooperate with any law enforcement authorities or court order requesting or directing Dimplex to disclose the identity of anyone posting any e-mail or other messages, or publishing or otherwise making available any other user-generated content that is believed or alleged (reasonably or not) to violate the Terms of Use or any law or regulation.

Submission of Ideas or Suggestions.
Dimplex is always improving its products, services and the Dimplex Websites. If you have ideas or suggestions regarding improvements or additions to our products, services or any Dimplex Website, We would like to hear them, however any submission will be subject to the Terms of Use. Under no circumstances will any disclosure of any idea or suggestion or related material to Dimplex and/or its affiliates or licensors be subject to any obligation of confidentiality or expectation of compensation. By submitting the idea or suggestion or any related material to Dimplex and/or its affiliates or licensors, you are waiving any and all rights including, without limitation, moral rights, that you may have in the idea or suggestion or any related material and are representing and warranting to Dimplex and/or its affiliates or licensors that the idea or suggestion or any related material are wholly original with you, that no one else has any rights in the idea or suggestion or any related material and that Dimplex and/or its affiliates or licensors is free to implement the idea or suggestion and to use the related material if it so desires, as provided or as modified by Dimplex and/or its affiliates or licensors, without obtaining permission or license from any third party.

Governing Law.
These Terms of Use shall be governed by and construed and interpreted in accordance with the laws of New Zealand which are applicable therein.

General Provisions.
The failure of Dimplex to exercise or enforce any right or provision of the Terms of Use shall not operate as a waiver of such right or provision. The section titles in the Terms of Use are for convenience only and have no legal or contractual effect. If any provision of the Terms of Use is unlawful, void or unenforceable, that provision is deemed severable from the Terms of Use and does not affect the validity and enforceability of any remaining provisions.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics and product images. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

 

Promotion closure of NOBO ECS Redemption

The Promoter is Glen Dimplex New Zealand Ltd, 1 Ron Driver Place, East Tamaki, Auckland 2013.

The Nobo Panel Heater ECS Redemption offer is valid until 11:59 PM NZDT on Tuesday, 31 October 2023 and cannot be extended. While stocks last.

This closure relates to the below promotion.

1. Purchase three or more NOBO Panel heaters to obtain a free Energy Control System. The participant must fill out the Energy Control System Redemption form online at www.nobo.co.nz/ecs-redemption and Glen Dimplex New Zealand will send the Hub and Receivers for the NOBO Panels to operate the Energy Control System.
2. This offer applies to the following eligible products:

Nobo models listed below.

Nobo Oslo 1KW Panel Heater: NTL4T10

Nobo Oslo 1250w Panel Heater: NTL4T12

Nobo Oslo 1.5KW Panel Heater: NTL4T15

Nobo Oslo 2KW Panel Heater: NTL4T20

Nobo Oslo 2.4KW Panel Heater: NTL4T24

3. The Nobo 750W Electric Panel Heater (NTL4T07) is strictly excluded from this promotion.
4. Offer is only open to residents of New Zealand, aged 18 and over. Employees and the immediate families of the Promoter and its agencies (including but not limited to Dimplex Dealers/Resellers) associated with this promotion are ineligible.
5. For the purpose of these Terms and Conditions, the following definitions apply: ‘Purchase’ means an order placed and payment made in full for the Participating Product/s during the Promotional Period from a New Zealand participating authorised Nobo dealer. Purchase does not include:
   
   a) Rental payment plans with a term of less than 18 months.
   b) Orders not paid in full.
   c) Second-hand products.
   d) Purchases by Glen Dimplex New Zealand staff and their immediate family.
   e) Purchases made in conjunction with any other promotion.
   f) Purchases made directly from Glen Dimplex New Zealand Ltd.
   g) Purchases made through any unauthorised retailer, and
   h) T2/clearance products.
    
6. Only valid on purchases from retail stores until Tuesday, 31 October 2023 (inclusive). Any proof of purchase/tax invoice provided outside of this date will not be accepted.
7. In order to make a valid claim, the claimants must complete the online redemption form available at www.nobo.co.nz/en-nz/redemption and attach a copy of proof of purchase/tax invoice showing full payment. Failure to complete this form in full (including the product serial number) or to provide proof of purchase showing payment in full, will lead to a rejection of the claim.
8. All redemption claims must be received no later than 30 November 2023. The Promoter will not accept any claims after this date.
9. The Promoter reserves the right, at any time, to verify the validity of claims (including contacting the place of purchase) and claimants (including a claimant’s identity, age, and place of residence) and to disqualify any claimant who submits a claim that is not in accordance with these Terms & Conditions or who tampers with the claim process. Failure by the Promoter to enforce any of its rights at this stage does not constitute a waiver of these rights. The claimant agrees that if they have obtained the Energy Control System, they will return the system back to the Promoter.
10. The promoter does not accept responsibility for late, lost, damaged, stolen, or misdirected mail. Incomplete, indecipherable, or illegible claims will be deemed invalid.
11. Claimants must retain a copy of their proof of purchase/tax invoice for their claim. Failure to produce the proof of purchase/tax invoice for the claim when requested may, in the absolute discretion of the Promoter, result in the invalidation of the claimant’s claim and the forfeit of any right to the Energy Control System. The proof of purchase/tax invoice must clearly specify the store of purchase, tax invoice number, purchase date, and the claimant’s details (full name and address, telephone number).
12. It is the responsibility of the claimant to provide the correct mailing address in order to receive their Energy Control System/s.
13. Purchases by, for, and in the name of trusts, businesses, companies, residential or commercial developers/developments, and purchases by builders, subcontractors, installers/resellers, and their immediate family members are not eligible to redeem this promotion. The purchaser is considered the payer for the Eligible Models as shown on the submitted proof of purchase document.
14. Claims are not transferable, assignable, or exchangeable for other goods or services including cash.
15. This promotion cannot be used in conjunction with any other offer.
16. The promotion is not applicable to purchases of display models, graded seconds, or factory-reconditioned products.
17. This promotion is for retail customers only and there are no Energy Control System/s provided for government, national accounts, contracts, or not-for-profit organisations (unless the not-for-profit organisation is buying at retail pricing).
18. Please note that only lay-bys that have been initiated within the promotional period and paid in full by the promotion end date of 31 October 2023 are eligible for the Prepaid card.
19. Product warranty commences from the date of purchase and not from the date of redemption.
20. The Promoter’s collection, use, and disclosure of personal information is subject to the Nobo Privacy Policy (available at nobo.co.nz/en-nz/privacy-policy) and is incorporated in this agreement.